Customer Service: 800-418-3280

Contact Us

CUSTOMER/POLICYHOLDER SERVICE

Auto Policy
General Questions
Monday through Thursday
8:30 a.m. – 4:30 p.m.

Friday
8:30 a.m. – 3:00 p.m.

800.418.3280
866.344.1295 (Fax)
Homeowner Policy
General Questions
Monday through Thursday
8:30 a.m. – 4:30 p.m.

Friday
8:30 a.m. – 3:00 p.m.

516.248.1100

CLAIMS

Auto Claims
Reporting
Anytime Report an Auto Claim Online 
Report an Auto Glass Claim
Fax: 888.763.0235 Report Claim by Fax
Phone: 866.252.4669 Option #1
Fax: 888.741.6163 (Existing Claims Fax)
Auto Policy
Check Status
Monday through Thursday
8:30 a.m. – 4:30 p.m.

Friday
8:30 a.m. – 3:00 p.m.

866.252.4669
Homeowner Claims
Reporting
Anytime Report a Claim Online 
516.248.1100

PAYMENT PROCESSING AND BILLING

Payment via Mail  Mail All Payments Maidstone Insurance Company
P.O. Box 629
Mineola, NY 11501
Proof of Timely Payment  Fax Proof to 631.629.3645 (Fax)
Home/Auto Payments Online   Online Payments Make a Payment Online

CORPORATE HEADQUARTERS

Maidstone Insurance Company
P.O. Box 229
Mineola, NY 11501